Shipping Policy – Narayan Astro India
At Narayan Astro India, we are dedicated to delivering your astrology and gemstone products safely, quickly, and reliably—whether you are in India or ordering from abroad. Our Shipping Policy is crafted to give you clarity and confidence in every step of your shopping experience.

Trusted Delivery Partners
Within India: We use leading courier services like Blue Dart and Speed Post to ensure fast, secure, and trackable delivery.
International Shipping: For global customers, we rely on FEDEX, DHL, and Speed Post to ship internationally, giving you reliable service and real-time tracking options.

Secure Packaging & Delivery Assurance
Your orders are packed with great care and handed over to trusted courier partners for safe transit.
In rare cases of transit damage or lost parcels, report the issue immediately upon receipt. We promise a replacement or a complete refund—your satisfaction is guaranteed.
Please share parcel images with our support team at narayanastroindia@gmail.com for assistance.

Shipping Fees & Free Shipping
Enjoy free shipping on all orders above INR 2500 within India.
Shipping charges for all other orders will match the rates provided by our courier partners, based on weight and parcel dimensions—we never overcharge or add hidden fees.
Multiple-item orders may reflect varied shipping charges due to differences in parcel size and weight. Any significant difference will be communicated and resolved directly with you.

Estimated Delivery Timeline
Domestic (India):
Metro cities (Delhi, Mumbai, Hyderabad, Chennai): 1–2 working days
Other regions: 1–5 working days, depending on the courier and location

International Orders:
FEDEX & DHL: 2–4 working days post-dispatch
Speed Post: 7–14 days, depending on the destination country and customs

Tracking ID is provided via email once your order is dispatched.

Customs Duty & Clearance
We dispatch parcels at minimum value to minimize risk of custom duties, but ultimately, any such charges are the customer’s responsibility and determined by destination country regulations.
Our team is here to assist with documentation required for custom clearance. For assistance, connect with us at narayanastroindia@gmail.com.

Additional Shipping Information
We do not offer Cash on Delivery (COD) service.
All items are shipped with delivery proof and location tracking.
Packaging is tamper-resistant and every step is taken to ensure maximum safety of your parcel.
Shipping timelines are estimates and may be impacted by factors like remote location, customs, or unforeseen delays.
If you have any questions about shipping charges, delivery timelines, or customs clearance, please contact our support team for prompt assistance.